Upload Sheet

• Our printing process uses the highest quality inks, films, and powders to deliver vibrant colors and crisp whites on any garment type or material.
• Our prints are durable, flexible, and withstand rigorous wash tests.
• Each order is reviewed by one of our professional designers to ensure optimal results, with assistance available for tasks like background removal if requested.
• We offer a 100% satisfaction guarantee—if you're not happy with your order, we'll reprint it for you.

• Vector files are recommended. Please save vector files as a PDF. Raster images must be saved as a PNG or TIFF with a transparent background at 300 dpi or higher.
• We will print your file in the format you provide. Convert all colors to CMYK before uploading for best color matching. DTF printers cannot simulate RGB colors accurately. Please refer to our CMYK color chart for color matching. 
• Convert all fonts as objects or curves.
• Tiny details and lines will be too small to under base. Please thicken any small lines with a contour or outline. Printing areas smaller than 1 point or 0.014" may not print.
• Translucent gradients and drop shadows will not print well. Please remove these from your artwork.
• If your artwork is low quality and has pixelated edges, it will print that way. If you do not have high resolution artwork, please contact us for vectorizing services. Pricing depends on art complexity.
• We are not responsible for color matching. Please check your colors before submitting artwork. Pantone colors will print very close to true, but not guaranteed. 
• Files must be sized to the exact gang sheet size you are ordering. If your artwork is not sized correctly or there are any issues, we will contact you ASAP and this may result in additional days in production.
• If your design has halftones, please make sure they are set to 35 LPI or lower when needing a white under base. Anything higher than 35 LPI will not hold a white under base.
• We offer set up and some art modifications for an additional fee.
• Please contact us at support@upressdtf.com if you need help or have any questions about your art files

• Your orders will be shipped in the next business day.
• Free Shipping usually takes 1-5 days depending on your location.
• We do not accept returns because of the nature of the product.
• Although, if there is a print error or an issue with your order please CONTACT US...

Refunds & Reprints

Please contact us within 30 days of receiving your order, we'll be happy to replace or refund order if it's a printing issue. Don't hesitate to contact us for anything, we'll try to make it right for you.

• Wash garment inside out in cold water
• Do not use bleach, fabric softener or any other harsh chemicals
• Use a delicate cycle
• Tumble dry on low, or air dry
• Cover transfer with parchment paper while ironing